Clearing Browser Cache

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Clearing your browser cache

Summary
Often times, clearing the browser cache on your computer can help to resolve many issues.

As you visit a web page, most browsers save a copy of it on your computer in a temporary location called the cache, which helps your computer load that page more quickly on subsequent visits. While this is a great time-saving feature in most cases, it can occasionally cause conflicts on some pages if the cached copy is out of date.


Outlined below are the steps necessary to clear the cache for several popular browsers, which will help ensure your computer is loading the most recent version of websites.



Chrome (for Mac or Windows) - Cmd+Shift+Delete | Ctrl+Shift+Delete

Firefox (for Mac or Windows) - Cmd+Shift+Delete | Ctrl+Shift+Delete

Internet Explorer 10 - Ctrl+Shift+Delete

Internet Explorer 11 - Ctrl+Shift+Delete

Opera 10 (for Mac or Windows)

Safari 5 (for Mac or Windows) - Cmd+Option+E

Safari 6 (for Mac) - Cmd+Option+E

Safari 7 (for Mac) - Cmd+Option+E



Chrome Mac & Windows

   Click Chrome Menu button on the browser toolbar. 
   Select Tools.
   Select Clear browsing data.
   In the dialog that appears, check off the boxes for Cookies and other site and plug-in data and Cached images and files (it's ok to leave everything else unchecked)
   Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.
   Click Clear browsing data.



Firefox Mac

   Click the History menu at the top of the screen
   Select Clear Recent History...
   In the drop down for "Time range to clear:" select Everything
   Check off the box for Cache, (it's ok to leave everything else unchecked)
   Click Clear Now to confirm
   Restart or refresh Firefox

Windows

   Click the Firefox menu (found in the top left corner)
   Hover the over the History menu
   Select Clear Recent History...
   In the drop down for "Time range to clear:" select Everything
   Check off the box for Cache, (it's ok to leave everything else unchecked)
   Click Clear Now to confirm
   Restart or refresh Firefox


Internet Explorer 10 Windows

   Click the Gear Icon in the upper right corner
   Select Internet Options
   In the Browsing History section of the General tab, click the Delete button
   Check off the box for Temporary Internet Files, (it's ok to leave everything else unchecked)
   Click Delete to confirm



Internet Explorer 11 Windows

   Click the Gear Icon or Tools Icon in the upper right corner
   Select Safety
   Select Delete browsing history
   Check off the box for Temporary Internet Files and Website Files, (it's ok to leave everything else unchecked)
   Click Delete to confirm



Opera 10 Mac

   Click on Opera in the upper left corner
   Move down to Preferences 
   Select Privacy & security
   Click the Clear browsing data ... button under the Privacy section
   Uncheck everything but Empty the cache
   Click Clear browsing data to confirm

Windows

   Click the Opera button in the upper left corner
   Move down to Settings
   Select Privacy & security
   Click the Clear browsing data ... button under the Privacy section
   Uncheck everything but Empty the cache
   Click Clear browsing data to confirm



Safari 5 Mac

   Click Safari in the menu bar
   Select Empty Cache
   Click Empty to confirm


Windows

   Click the Edit menu*
   Select Empty Cache
   Click Empty to confirm
   *Note: If you can't see the Edit menu in step 1, you may need to click the Settings Gear and select Show Menu Bar 



Safari 6 Mac

   Click Safari in the menu bar
   Select Preferences
   Select the Privacy tab
   Choose the Remove All Website Data option
   Click Remove Now to confirm


Safari 7 Mac

   Click Safari in the menu bar
   Select Reset Safari 
   Make sure to select the Remove All Website Data option
   Click Reset


Note: In some cases where clearing the cache doesn't work, unplugging/restarting your router and modem can help too.